Privacy
Policy
This policy explains how Nungu Energy may collect, use, protect, and manage information across our products, websites, and related services.
Last updated: April 24, 2026
Information we collect
We may collect contact details, account information, transaction references, meter or product usage information, support requests, and technical information needed to operate Nungu Energy products and services.
How we use information
We use information to provide products, process enquiries, support transactions, improve reliability, communicate with users and partners, and maintain safe, lawful operations.
Payments and service providers
Where a product involves payments, top-ups, messaging, mobility operations, or partner integrations, relevant information may be processed by trusted service providers who help deliver that service.
Analytics and improvement
We may use operational and usage information to understand performance, detect issues, improve product design, and plan future energy access services.
Data protection
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure.
Retention
We keep information only for as long as reasonably needed for product delivery, legal compliance, operational records, dispute handling, and legitimate business purposes.
Your choices
You may contact us to ask about personal information linked to you, request corrections, or raise privacy questions related to Nungu Energy products and services.
For privacy questions, corrections, or product-specific data requests, contact us at info@nunguenergy.co.za.