Terms &
Conditions
These generic terms set out the basic conditions for using Nungu Energy products, websites, and related services.
Last updated: April 24, 2026
Use of the service
By using Nungu Energy products, websites, or related services, you agree to use them lawfully and only for their intended purpose. You are responsible for ensuring that the information you provide is accurate and up to date.
Product availability
Some products, features, or services may be available only in selected regions, for selected partners, or during limited rollout periods. Nungu Energy may update, pause, or discontinue features where operationally necessary.
Payments and transactions
Where a service supports purchases, top-ups, credits, or other transactions, the applicable transaction details, fees, limits, confirmations, and reversals may depend on the specific product, payment provider, or partner involved.
User responsibilities
You agree not to misuse the platform, interfere with its operation, attempt unauthorized access, submit false information, or use the service in a way that may harm Nungu Energy, its partners, or other users.
Third-party services
Nungu Energy products may connect with third-party payment providers, messaging platforms, utilities, mobility partners, or other service providers. Their own terms, policies, and processing times may apply.
Limitation of liability
To the fullest extent permitted by law, Nungu Energy is not liable for indirect losses, service interruptions, third-party delays, unavailable networks, incorrect user-provided details, or events outside our reasonable control.
Changes to these terms
These terms may be updated from time to time. The latest version published on this page will apply from the date it is made available, unless a separate written agreement states otherwise.
This page is a general template and does not replace product-specific terms, partner agreements, or legal advice. Where a separate agreement applies, that agreement will take priority.